Shipping
Shipping Policy
At Pawkins, we’re committed to delivering safe, non-toxic, and thoughtfully designed pet products to your doorstep, quickly and reliably.
Shipping Coverage
We currently ship across India. If your location is serviceable by our delivery partners, your order will reach you without hassle.
Order Processing Time
-
Orders are processed within 1–2 business days after successful payment.
-
Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Charges
-
Free shipping on orders above ₹ 600
-
A flat shipping fee of ₹50 applies to orders below this value
(Shipping charges, if applicable, are clearly shown at checkout.)
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS so you can follow your package in real time.
Packaging
All products are packed securely to ensure they reach you in perfect condition, while keeping our packaging as minimal and eco-conscious as possible.
Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to factors beyond our control such as courier issues, natural disruptions, or high-demand periods. We appreciate your patience in such cases.
Incorrect Address or Failed Delivery
Please ensure your shipping details are accurate at checkout. Pawkins is not responsible for delays or losses due to incorrect or incomplete address information provided by the customer.
Need Help?
For any shipping-related queries, feel free to contact us at:
📧 getpawkins@gmail.com
📞 +91 8484 920 323
We’re always happy to help.